Refund Policy

At IPTV PRO, customer satisfaction is our top priority. We aim to provide high-quality service and ensure that every customer has the best possible experience with our IPTV subscriptions.

Eligibility for Refunds

We offer a refund only under the following conditions:

If the service does not work due to a technical issue from our side.
If we are unable to activate your subscription after purchase.

Non-Refundable Cases

Refunds will not be provided in the following situations:

If the service works correctly and the customer decides not to continue using it.
If the issue is caused by the customer’s internet connection, device, or application.
If the customer fails to use the service due to lack of technical knowledge.
If the customer provides incorrect information during the purchase process.

Refund Process

To request a refund, please contact our support team by email within 24 hours of your purchase. Provide your order details and explain the issue clearly. Our team will review your request and respond as quickly as possible.

Refund Method

Approved refunds will be processed using the original payment method (PayPal or credit card). The time required for the refund to appear in your account depends on your payment provider.

Contact Us

If you have any questions about our Refund Policy, feel free to contact us at:
support@iptv-pros.com